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Privacy policy

PRIVACY POLICY FOR THE ONLINE OFFER AT WWW.JOHNREED.FITNESS

FOR THE ONLINE OFFER AT WWW.JOHNREED.FITNESS

The www.johnreed.fitness website is operated by RSG Group GmbH, a company incorporated under the laws of Germany, with its registered office at Tannenberg 4, 96132 Schlüsselfeld (hereinafter referred to as “RSG Group”). We would like you to feel comfortable using our website. Protecting your privacy and your personal rights is important to us. We therefore ask you to read the information on the functions of our website carefully.

The services offered by RSG are provided in France by RSG Group France SCS (hereinafter referred to as “RSG France”), a company with share capital of 20,000,000 euros:

Registered office: 2, rue du Bouloi, 75001 Paris, France

Registered with the RCS of Paris under number 844 150 813

VAT number: FR22 844150813

Telephone number: +33 142 614 855

E-mail address: info.fr@johnreed.fitness

In the following data protection policy, we clarify the type, scope and purpose of the processing of personal data (hereinafter referred to as “Data”) in connection with our online offering and associated websites, functions, content and other external online presences, such as on our social network profiles (hereinafter referred to together as the “Online Offering”). The user is hereby defined as the Internet user connecting to and using the aforementioned site (hereinafter referred to as the “User”).

The User is informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).

Identity of the data controller

The controller of our Online Offer within the meaning of the General Data Protection Regulation (hereinafter “GDPR”) and the national laws of the Member States as well as other provisions relating to personal data is :

RSG Group GmbH

Tannenberg

96132 Schlüsselfeld

Phone: +49 9552 93190
E-mail: info.fr@rsggroup.com

The data controller’s personal data delegate can be contacted by e-mail at the following address: datenschutzbeauftragter@rsggroup.com

Data collection

We may process some or all of the personal data of Users of our Online Offer, where this is necessary to provide a functional Online Offer as well as content and services. The processing of our Users’ personal data regularly takes place only with the User’s consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and data processing is permitted by law.

Legal basis for processing personal data

We would like to inform you of the current regulations governing the processing of personal data. Insofar as the legal basis relating to the processing of Data is not indicated, the processing of Data is based on the following legal provisions:

Article 6 paragraph 1 point a) RGPD: serves as our legal basis if we have obtained your consent to process your Data for a specific purpose.
Article 6 paragraph 1 point b) RGPD: is the legal basis, when the processing of personal data is necessary for the performance of a contract, for example: when you conclude a subscription contract relating to the Online Offer. This legal basis also applies to the processing of personal data which is necessary for the implementation of pre-contractual measures, for example when you approach us with requests relating to our products and services.
Where the processing of personal data is necessary to safeguard the vital interests of the data subject or another natural person, Article 6 paragraph 1 point d) RGPD serves as the legal basis.
If processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, unless the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, in particular where the data subject is a child, prevail, the processing of personal data takes place on the basis of Article 6 paragraph 1 point f) RGPD

Deletion and retention period of Data

We would like to inform you about the retention period and deletion of data in our data processing. If our data protection policy does not provide further details in the following sections, the data retention period and deletion are as follows:

We process and store your Personal Data only for as long as is necessary to fulfill the purpose of storage. In addition, your Data may also be retained, if provided for by European or national legislation or other legal or regulatory provisions, with which we must comply. Your Data will also be made inaccessible or deleted if a retention period provided for by the aforementioned standards expires, unless it is necessary to continue to retain your Data in order to enter into or perform a contract.

If personal data is inaccessible, it will be deleted as soon as there is no legal or contractual retention period to the contrary, there is no reason to assume that deletion would harm your interests worthy of protection, and deletion would not entail disproportionate expenditure due to the particular type of retention.

Provision of the Online Offer and creation of log files

Description of data processing

For each access to our Online Offer, our hosting provider collects a series of data and information from the system that accessed our Online Offer.

  • Date and time of access to the website visited or to the Online Offer
  • Website from which you accessed our Online Offer (e.g. previous website, hyperlink or similar)
  • Websites accessed via our Online Offer
  • Access status (file transferred, file not found)
  • The amount of data you send
  • The operating system you use
  • The browser you are using and its version
  • The Internet service provider you use
  • The IP address your ISP assigns to your computer when it connects to the Internet.

The data is stored temporarily in a server logfile. This data is not stored with other personal data about you.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Article 6 paragraph 1 point f) RGPD.

Purpose of data processing

The collection and storage of Data is necessary to ensure the functionality of the Online Offer and to be able to correctly provide the content of the Online Offer. Data is also used to optimize our Online Offer and to ensure the security of our IT systems. Data evaluation for marketing purposes does not take place in this context. These purposes also include our legitimate interest in processing the Data in accordance with Art. 6, paragraph 1 point f) RGPD.

Retention period

Data will be deleted as soon as it is no longer required for the purposes for which it was collected. This takes place at the latest after seven days in the case of retention of Data in log files. Data may be retained beyond this period. In this case, your IP address will be deleted or anonymized, so that it will no longer be possible to identify the Customer who accessed the Online Offer.

Possibility of opposition and withdrawal

Since the collection of data for the provision of the Online Offer and the storage of Data in log files are absolutely necessary for the operation of the Online Offer, you as a User do not have the possibility of objecting to this use.

Use of cookies

Integration of cookies in the Online Offer

We use cookies on our Online Offer. Cookies are small text files that are stored in your Internet browser or by the Internet browser on your computer system. Cookies are downloaded when you visit a website. This cookie contains a string of characteristic characters, which enables the browser to identify you individually when you visit the website again. Temporary cookies, or “session cookies” or “transitory cookies”, are cookies which are deleted after a User leaves the website and closes his or her browser. Such a cookie may contain, for example, the contents of a shopping cart in an online store or a connection status. Cookies that remain stored even after the browser is closed are known as “permanent” or “persistent” cookies. Thus, for example, a connection status may be recorded if a User visits the Online Offer after several days. The interests of Users may also be stored in such a cookie, which are used for audience measurement or marketing purposes. If the website is accessed again from the same device, the cookie is either sent back to the website that generated it (first-party cookie), or to another website to which it belongs (third-party cookie). The cookie enables the website to recognize that it has been visited before with that browser and can, among other things, improve the User’s experience on a new visit. Cookies can, for example, remember your preferences and target the Offers displayed on the website to your personal interests and needs.

You can decide for yourself whether or not the browser you are using allows cookies. Stored cookies can be deleted in your browser’s system settings. Please note that the functionality or services provided by the websites will be limited or even impossible if cookies are not authorized.

The first time you visit our website, you will be informed of the use of cookies by means of an information banner. We use different categories of cookies. If you click on “Details” in the information banner, you will see which cookies we use and to which category this cookie belongs. If you do not wish us to use a particular cookie or type of cookie, please remove the green tick from the appropriate cookie group and click “OK” to confirm your choice. If you do not remove the green check mark, you accept that we may use that type of cookie. Please note that you cannot configure the use of necessary function cookies.

Only after you have selected the cookie groups will cookies be used on the website.

Insofar as you have allowed us to use cookies via your browser settings or with your consent, the following cookies may be used in our Online Offer.

If these cookies also use personal data, you will be informed of the following:

Use of necessary cookies

We use cookies which are necessary for you to be able to visit our website interactively and for the website to function correctly (“technically necessary cookies”). Some elements of our website require that the browser from which you accessed our website be able to identify you even after you have changed pages.

The use of function cookies makes it possible to obtain the following functionalities or to store the following data

  • Language settings made by you
  • Save your browser settings, so that our Online Offer is displayed optimally on the device you are using.
  • Saving of settings to ensure optimal video display (e.g. the resolution data of the screen you are using)
  • Regular loading of the website you are visiting, so that it remains accessible.
  • Prevention of misuse of online offers and services by recording log-in processes.

The legal basis for the processing of personal data using technically necessary cookies is art. 6 paragraph 1 point f) RGDP.

Use of statistical cookies (performance analysis, audience measurement)

We also use statistical cookies in our Online Offer, which enable us to analyze your browsing behavior. When you access Online Offer, you will be asked, as described above, to consent to the processing of personal data used in this context.

Cookies, which analyze your browsing behavior, use the following data:

  • Search terms you have entered
  • Frequency of page visits
  • Time spent on the Online Offer
  • Recording of the order in which different websites visit the Online Offer
  • Use of Online Offer functions
  • Your IP address in anonymized form

The legal basis for processing personal data using cookies for analysis purposes is Art. 6 para. 1 point a) RGPD, provided you have given your consent. In addition, this data processing is also based on art. 6 para. 1 point f) RGPD, as we have a legitimate interest, namely an interest in the analysis, optimization and economic operation of our Online Offer.

Use of Google Tag Manager

We use Google Tag Manager, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).

This service enables you to manage website tags through a single interface. Google’s tool manager uses only tags. This means that no cookies are used and no personal information is collected. Google Tag Manager does trigger other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it will remain in effect for all tracking tags insofar as they are implemented with Google Tag Manager.

Google Tag Manager offers sufficient guarantees with regard to the processing of personal data to comply with European data protection legislation.

Use of Google Analytics

We use the services of Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies to help us analyze how users use our online services.

The information generated by the cookie about your use of the website is generally transferred to a Google server in the USA and stored there. However, your IP address will be shortened by Google in the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. The cookies stored by Google Analytics are deleted after 26 months at the latest.

In our online offering, we use the “demographics” function of Google Analytics. This enables us to generate reports containing statements about the age, gender and interests of site visitors. This data on the “demographics” of visitors to our website comes from Google’s targeted advertising and visitor data from third-party providers, but we cannot attribute it to any individual person.

By using the Google Analytics service, we also want to ensure that the ads we show on Google or its partners correspond to the potential interest of the people for whom they are intended. Thanks to the so-called “remarketing” or “Google Analytics Audiences” functions, our ads are only shown to people who have also shown an interest in our Online Offer or who have certain characteristics, which we have indicated (for example, interests in certain topics or products determined by the websites visited).

Google Analytics offers sufficient guarantees with regard to the processing of personal data to comply with European data protection legislation.

You can find out more about Google’s use of data, as well as information about settings and how to object to the use of your data, on the Google websites:

https://www.google.com/intl/de/policies/privacy/partners ,
http://www.google.com/policies/technologies/ads ,
http://www.google.de/settings/ads.

The legal basis for the processing of personal data using cookies in connection with the use of Google Analytics for analysis purposes is Art. 6 paragraph1 point a) RGPD. In addition, we have a legitimate interest in data processing within the meaning of art. 6 paragraph1 point f) RGPD, as we have an interest in optimizing our online offering and advertising presence.

You can object to a consent given to the data processing described above at any time by changing the settings for permitted cookies or by changing your browser settings. To deactivate Google Analytics, you can download and install a browser plug-in at https://tools.google.com/dlpage/gaoptout?hl=de.

Use of Adform

We use Adform retargeting technology in our Online Offer. This enables us to target Users, who have already shown interest in our website and our products through advertisements on the websites of our partners. When retargeting, the display of advertising material is based on an analysis of previous user behavior using cookies. No personal data is stored, and retargeting technology is used in compliance with applicable data protection regulations. If you do not wish to receive targeted advertising, you can deactivate it using the Adform unsubscribe function here https://site.adform.com/de/privacy-center/platform/widerrufsrecht/ .

The legal basis for processing personal data using cookies in connection with the use of Adform for analysis purposes is art. 6 paragraph1 point a) RGPD, if you have given your consent. In addition, we have a legitimate interest in processing data within the meaning of art. 6 paragraph1 point f) RGPD, as we have an interest in optimizing our Online Offer and advertising presence.

You can object to a consent given to the data processing described above at any time by changing the settings for permitted cookies or by changing your browser settings.

Use of Facebook pixel

If you agree, we use “conversion pixels” from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter “Facebook”) for our Online Offer.

When Facebook Pixel is installed, we can measure the success of a Facebook advertisement. We only receive statistical data from Facebook, without any direct personal data.

If you are connected to Facebook, please read the Facebook privacy policy at www.facebook.com/about/privacy/ .

In addition to the opt-in activation of this option on our website, you can check your personal settings on Facebook at www.facebook.com/ads/preferences/ .

The legal basis for processing personal data using cookies in connection with the use of Facebook’s “Conversion Pixel” for analysis purposes is, if you have given your consent, in accordance with Art. 6 paragraph1 point a) RGPD. In addition, we have a legitimate interest in processing data within the meaning of Art. 6 paragraph 1 point f) RGPD, as we have an interest in optimizing our Online Offer, advertising presence and marketing measures on Facebook.

You can object to a consent given to the data processing described above at any time by changing the settings for permitted cookies or by changing your browser settings.

Use of YouTube

In our Online Offer, we integrate videos from the “YouTube” platform of the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”). To this end, the JavaScript library is downloaded from the YouTube server for video integration. This tells the YouTube server which pages of our site you have visited.

If you are logged in to your YouTube account, you allow Google to attribute your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The legal basis for processing personal data using cookies in connection with the use of YouTube is Art. 6 paragraph1 point a) RGPD. In addition, we have a legitimate interest in processing data within the meaning of art. 6 paragraph1 point f) RGPD, as we have an interest in optimizing our Online Offering and advertising presence.

Google is certified under the Privacy Shield Agreement and thus Offers a guarantee of compliance with European data protection provisions ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).

Further information on the processing of user data can be found in Google’s data protection policy at https://www.google.de/intl/de/policies/privacy .

Use of Google Maps

Our Online Offer integrates maps from the “Google Maps” mapping service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).

We use Google Maps to display an interactive map to help you find the locations of our sports clubs and find your way to them. When using Google Maps, information about your use of our online services (including your IP address) may be transmitted to a Google server in the USA and stored there.

The legal basis for the processing of personal data using cookies in connection with the use of YouTube is Art. 6 paragraph1 point a) RGPD. In addition, we have a legitimate interest in data processing within the meaning of Art. 6 paragraph 1 point f) RGPD, as we have an interest in optimizing our Online Offer and advertising presence.

Google Maps offers sufficient guarantees with regard to the processing of personal data to comply with European data protection legislation.

Further information on the processing of user data can be found in Google’s data protection policy at https://www.google.de/intl/de/policies/privacy and https://www.google.com/intl/de_de/help/terms_maps.html .

Use of Hotjar

We use the analytics services of Hotjar Ltd, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta (hereinafter “Hotjar”) in connection with our Online Offer to analyze and improve the Use of our Online Offer.

To this end, the data of users of our Online Offer is processed by means of cookies and other technologies in order to collect information about the behavior of Users and their terminals. Hotjar stores this information in a pseudonymized user profile and evaluates it. The information is not used by Hotjar or us to identify individual Users, nor is it combined with other data about individual Users. User data is processed within the European Union on the basis of an order processing contract. User entries, for example in forms or keystrokes, are not processed, i.e. neither transmitted to Hotjar nor stored by Hotjar.

Processed user data includes

Devices and metadata: terminal IP address (will only be collected and stored in abbreviated and anonymized form), terminal screen resolution/display, terminal type (Unique Device Identifiers), operating system and browser type, referring URL and domain;
geographical location (country only);
usage and log data: date and time of use of our online service, preferred language, etc.

The legal basis for the processing of personal data relating to the use of Hotjar is Art. 6 paragraph 1 point a) RGPD if you have given your consent (e.g. in the context of the cookie banner). In addition, we have a legitimate interest in data processing within the meaning of Art. 6 paragraph 1 point f) RGPD, as we have an interest in analyzing and optimizing our Online Offer and advertising presence.

You can prevent data collection by Hotjar by using your browser’s “Do not track” settings or by clicking on the following link and disabling data collection by Hotjar at the following link: https://www.hotjar.com/legal/compliance/opt-out .

For more information, please refer to Hotjar’s privacy policy (https://www.hotjar.com/legal/policies/privacy ) and cookie policy: (https://www.hotjar.com/legal/policies/cookie-information ).

Use of Cookiebot services

We are obliged to document your consent or refusal to use cookies in accordance with Article 7, paragraph 1 (RGPD). To do this, we use the cookiebot.com service.

The following data is stored in our cookiebot account:

  • Your IP address in anonymized form (the last three digits are set to “0”)
  • Date and time of your consent
  • Browser you used
  • The URL from which your consent is sent
  • A random, encrypted key
  • Your respective consent status, which serves as proof of your consent.

The key and your consent status are also stored in a “CookieConsent” cookie, so that our online service can automatically read and respect your consent for up to 12 months in all subsequent page requests and user sessions. You can view and change your consent status at any time in the privacy policy. This is described above.

Duration of storage, possibility of opposition and deletion of data collected when using cookies

Cookies are stored on your computer and transmitted to us by it. As a User, you therefore have full control over the use of cookies. You can disable or restrict the transmission of cookies by modifying your browser settings. You can also control this, as described above, by giving your consent or revoking it as part of our Online Offer. Cookies already stored can be deleted at any time.

Newsletter

Description and scope of data processing for newsletter dispatch

If you register to receive newsletters, you agree, until you withdraw your consent, to receive a personalized newsletter from RSG and its subsidiaries CYBEROBICS GmbH, THE REED GmbH, Qi² Sports Nutrition GmbH, LOOX Sports GmbH and McFIT MODEL AGENCY GmbH and that the aforementioned companies may send the RSG Group advertising about products, services, promotions and satisfaction surveys. In order to send targeted newsletters, you agree to an evaluation by the aforementioned companies, which measures whether and when the newsletter is opened and which links you click on. You will find detailed information on the sending procedure and the data collected when the newsletter is sent in the following text. You can withdraw your consent to receive the newsletter at any time. You will find a link to this effect in each newsletter. You can also revoke your consent by sending us a simple notification by post (RSG Group France SCS, 2, rue du Bouloi, 75001 Paris) or by e-mail (meine-daten@rsggroup.com).

You will not incur any costs other than any postal charges at the current basic rates.

Legal basis and purpose of data processing

The legal basis for sending the newsletter and the associated success measurement is your consent in accordance with Art. 6, paragraph 1 point a) RGPD.

The recording of the registration procedure is based on our legitimate interest in accordance with Art. 6 paragraph 1 point f) RGPD. In this respect, our interest lies in the use of an intuitive and secure newsletter sending procedure, which serves our business interests on the one hand, and allows us on the other hand to prove your consent while meeting your expectations.

The legal basis for sending the newsletter without registration is article L-34-5 of the French Telecommunications Code. In addition, the legal basis is also art. 6 paragraph 1 point f) RGPD, as we have a legitimate interest in direct marketing.

The processing of your e-mail address is used to send you the newsletter.

Retention period

Data will be deleted, as soon as it is no longer required for the purposes for which it was collected. Your e-mail address will therefore be kept for as long as you subscribe to our newsletter.

You can withdraw your consent to receive our newsletter at any time. You will find a link to this effect in each newsletter. You can also revoke your consent by sending us a simple notification. You can use the following contact details for this purpose without incurring any costs other than the transmission costs at the basic rate:

By post: RSG Group France SCS, 2, rue du Bouloi, 75001 Paris when the newsletter is sent by RSG France

– or when the newsletter is sent by RSG or its subsidiaries:

RSG Group GmbH, Tannenberg 4, 96132 Schlüsselfeld, Germany

In any case by e-mail: meine-daten@rsggroup.com.

In order to prove consent previously given, we are authorized on the basis of our legitimate interests to retain the unsubscribed User’s e-mail address for up to three years before it is deleted. Retention is carried out solely for the purpose of defending against any claims.

Newsletter from CleverReach

The newsletter is sent by the e-mail service provider CleverReach GmbH & Co. KG (hereinafter “CleverReach”), Mühlenstraße 43, 26180 Rastede, Germany. The privacy policy of the mail order service provider can be viewed at https://cleverreach.com.

We use CleverReach on the basis of our legitimate interest in accordance with art. 6 paragraph 1 point. f) RGPD.

CleverReach may use recipient data without attributing it to a particular user to optimize or improve its own service, for example for technical optimization of the mailing and improvement of the newsletter presentation. CleverReach will not use the data of our newsletter recipients to write to them or pass them on to third parties.

Measuring newsletter success

Newsletters may contain “internet-beacons”, i.e. pixel-sized files that can be accessed by our server or our service provider’s server when the newsletter is opened. Technical data such as browser and operating system information, as well as your IP address and the time at which the newsletter was opened, are collected as part of this retrieval process.

The legal basis for data processing with regard to measuring the success of the newsletter is art. 6 paragraph f) RGPD.

All this information is used to improve the service based on technical data or target groups and their reading behavior based on retrieval locations or access times. We also check whether the newsletter was opened, when it was opened and which links were clicked. If this information cannot be attributed to an individual newsletter recipient for technical reasons, neither we nor the service provider will monitor individual users. Evaluations enable us to recognize the reading habits of our Users and to tailor our content to them or to use newsletters, which correspond to their interests.

Transfer of data to service providers and other third parties

Various service companies work for us in the operation and optimization of our Online Offer, as well as for our services and contract processing, e.g. for central IT services or the hosting of our Online Offer. We provide these service providers with the data they need to perform their tasks. A transfer of data to a third country (i.e. a country outside the European Union (EU) and the European Economic Area (EEA)) is only carried out in accordance with Articles 44 to 49 of the GDPR.

The legal basis for the transfer of data to service companies is Art. 6 par. 1 points b) and f) RGPD.

We may also transfer your personal data to third parties or public authorities if we are obliged to do so by an administrative or judicial decision or if we are authorized to do so, for example, for the prosecution of criminal offences or for the protection and enforcement of our rights or claims.

The legal basis for this transfer is Art. 6, paragraph 1, points c) and f) RGPD.

Contact form and e-mail contact

When you contact us (e.g. via the contact form, email, telephone or social networks), your data will be processed for the purpose of handling the contact request. The processing of your data, including your personal data relating to your request, is solely for the purpose of processing the request.

Your user data may be stored and processed in a customer relationship management system (“CRM system”) or comparable system.

If your inquiry concerns a matter relating to an associated domestic or foreign RSG company (for example, an inquiry concerning a site outside Germany), we will forward your inquiry, including your personal data, to the relevant related company for further processing of your inquiry. However, any further transfer to a third country (i.e. a country outside the European Union (EU) and the European Economic Area (EEA)) only operates in accordance with Articles 44 to 49 of the GDPR.

The legal basis for processing your data transmitted when you contact us is Art. 6 paragraph 1 point f) RGPD. If the purpose of the contact is to conclude or execute a contract.

The applicable legal basis is also art. 6 paragraph 1 point b) RGPD.

Your request will be deleted as soon as it becomes clear that the relevant facts have been definitively clarified and that there is no longer a legal or contractual obligation to retain the data.

RSG on social networks

As we want to communicate with our customers, interested parties and users, we are represented with our own pages in social networks (such as Facebook and Instagram) and platforms. These pages also provide information about our services. When you access these network or platform pages, the general terms and conditions and privacy policy of the respective operator apply.

Unless otherwise specified in our privacy policy, we only process the data of users who communicate with us within the framework of social networks or platforms.

Your rights

At this point, we would like to inform you of your rights regarding the processing of your data. If you wish to exercise any of these rights, you can send us a simple message. You can use the following contact data for this purpose without incurring any costs other than the transmission costs according to the basic tariff:

By post: RSG Group GmbH, Tannenberg 4, 96132 Schlüsselfeld, Germany

or

By e-mail: meine-daten@rsggroup.com.

If requested, we reserve the right, for your own protection, to obtain additional information to confirm your identity. If we are unable to identify you, we will refuse to process the request.

You have the right to

  • Obtain information on the data stored concerning your person (art.15 RGPD)
  • Obtain the immediate rectification and/or completion of your personal data (art.16 RGPD)
  • Obtain the deletion of your personal data held by us (Art.17 RGPD)
  • Obtain the limitation of the processing of your personal data (Art.18 RGPD)
  • Obtain the transfer of your data (art.20 RGPD)
  • As well as to object to the processing (Art.21 RGPD).
  • File a complaint with the supervisory authority if you believe that the processing of your personal data violates current data protection regulations, you may file a complaint with a supervisory authority, without prejudice to other legal remedies. In particular, you may address the complaint to a supervisory authority in the Member State in which you reside, in which you work or in the place where the alleged violation occurred.

Changes to the data protection policy

We reserve the right to amend this data protection policy at any time to ensure that it always complies with current legal requirements, or to implement changes to our services in the data protection policy.

We reserve the right to amend this data protection policy at any time to ensure that it always complies with current legal requirements, or to implement changes to our services in the data protection policy, for example if we modify our Online Offer or introduce other services. The new data protection policy then applies to your new visit to our Online Offer.

Last update: 25.05.2021